Accepted Methods of Payment
Credit Card (Visa, Master Card, American Express, Discover), PayPal
Credit Card Charges
Your credit card will be charged when you place your order. If we are not able to fulfill your order for any reason your credit card will be refunded.
A 3% charge will be added to each item when using a credit card for purchase.
Mailing Address For Check/Money Order
Frese Brothers Coins & Collectibles
P.O. Box 549
Morrison, CO 80465
All orders paid via credit card, Paypal or bank wire are shipped within 48 hours Monday – Friday 8am – 5pm.
Orders paid via personal check, cashiers check or money order will ship once check clears our bank which generally is within 5-7 business days of deposit and clearing of payment.
United States Post Office
We ship via the United States Postal Service using their Priority Mail option. We have found this to be one of the quickest, safest ways to ship this type of material.
All orders shipped via United States Post Office will have tracking numbers available upon request.
Most orders will ship via the small flat rate box provided by the USPS. A small shipping/handling fee with be added for this fee.
If an item goes on back order we will ship you the part of your order that is in stock. When the item becomes available we will ship you the rest of your order. You will not be charged any additional shipping and handling for the second shipment.
We offer a full 14 day money back return privilege from the time you receive your coins. This policy pertains to collector coins that have been certified and graded by ANACS, NGC or PCGS and also to uncertified collector coins sealed in our holder. Any item that has been removed from the original holder it was sent in or tampered with in any way will not be accepted for a return.
We do not accept money back returns for bullion related items such as American Gold or Silver Eagles or 90% silver. Since these type of items are closely tied to the spot prices of their metals, they are sold with no return privilege. Should you find an issue with a particular item of this sort, we can evaluate the item for a like exchange.
This policy covers how we use your personal information. We take your privacy SERIOUSLY and will take all measures to protect your personal information.
What Information Do We Collect?
We only collect information that we need that is related to your order. This includes your:
Credit Card Information
In addition we also collect information on your IP address, browser type, and Refer URL data. We use this data to prevent hacking attempts, help us know what web browsers people are using, and find out where our visitors are coming from so that we can improve our marketing.
How Is My Information Used?
Your information is only used to fill your order. We do not sell or redistribute your information to ANYONE.
Security and Storage
Only your order data billing, shipping, and order contents data is stored on our server. This information is encrypted using a Secure Sockets Layer before it is transmitted over a web server. We do not store your Credit Card data.
Cookies and Browser Information
Cookies are small files that reside on your computer and allow us to recognize you on your next visit or store your shopping cart contents. We use them only to track this information.
If you have any questions or concerns regarding these policies, please feel free to email us at firstname.lastname@example.org or send us a letter to:
Frese Brothers C&C
P.O. Box 549
Morrison, CO 80465